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Frequently Asked Questions

Have questions about window and door refurbishing? Whether you are wondering if your windows can be restored instead of replaced, curious about our process, or want to know more about our 12-year warranty, you will find the answers below. Can't find what you are looking for? Contact our team and we will be happy to help.

  • Window and door refurbishing is the process of restoring an existing window or door to full function and appearance rather than replacing it entirely. At Overhaul, this can include repairing frames, replacing damaged components, restoring seals, and refinishing surfaces so your windows and doors look and perform like new, often at a fraction of the cost of full replacement.

  • Replacing a window or door means removing the entire unit and installing a brand new one. Refurbishing means restoring the existing window or door using its original frame and structure wherever possible, repairing or upgrading the components that have worn down over time. Refurbishing is often more affordable and helps preserve the original character of older homes, while replacement is sometimes necessary when a window or door is too damaged to restore.

  • We work on both. Overhaul provides window, door, screen, and glass refurbishing services for residential homeowners as well as commercial properties throughout the Ottawa area.

  • We proudly serve Ottawa, Kanata, Nepean, Barrhaven, Stittsville, Orleans, and the surrounding areas. If you are not sure whether we cover your location, give us a call and we will let you know.

  • Getting started is simple. Reach out through our contact form or give us a call at (613) 869-1200, and our team will get back to you to discuss your project and schedule a free quote.

  • We refurbish PVC windows, cedar windows, and heritage windows, among others. Whether your windows are modern or original to an older home, our team has the experience to restore them properly.

  • Yes. Heritage and older wood window restoration is one of our specialties. We understand the craftsmanship that went into these windows originally and work to preserve their character while restoring full function.

  • We work on interior doors, exterior doors, and garage doors.

  • Yes, we offer screen replacement and repair services for homes throughout the Ottawa area.

  • Thermopane windows are double or triple pane windows with sealed air gaps between the panes. Over time, that seal can fail, allowing moisture to get in and causing the fogging or condensation you may notice between the glass. Thermopane restoration repairs this issue, restoring clarity and improving energy efficiency. If your windows look foggy or hazy even after cleaning, that is usually a sign the seal has failed and restoration may be the right solution.

  • Our glass division offers custom cut glass, mirror panes, edge polishing, and specialty glass work for both residential and commercial applications.

  • Yes, glass shower stall installation is one of our core glass division services.

  • Yes. We fabricate and install custom glass for a range of applications including table tops, sauna glass, two-way mirrors, and other specialty projects tailored to your space.

  • Yes, we design and install painted glass backsplashes as part of our interior glass and mirror services.

  • After you reach out, we will schedule a time to assess your windows, doors, or glass project, either in person or based on photos and details you provide. From there, we will walk you through your options and provide a free quote. Once approved, we will schedule the work and complete the refurbishing or installation, leaving you with a finished result backed by our 12-year warranty.

  • Yes, we provide free quotes for all of our services. Contact us to schedule yours.

  • Project timelines vary depending on the scope of work. Smaller jobs like screen replacement can often be completed quickly, while larger refurbishing projects may take longer. We will give you a clear timeline as part of your free quote.

  • Every project is different, so we provide free, no-obligation quotes based on the specific work your windows or doors need. Contact us to get started.

  • The cost of a project depends on factors such as the size and number of windows or doors, the extent of the damage, the materials involved, and the complexity of the work required.

  • In most cases, refurbishing costs less than a full replacement, since it makes use of your existing frame and structure rather than requiring an entirely new unit. However, the right choice depends on the condition of your windows or doors. We will always recommend the most cost-effective option after assessing your specific situation.

  • Yes, we back all of our services with an industry-leading 12-year warranty. Terms and conditions apply.

  • Our 12-year warranty covers the quality of our workmanship and the materials used in your refurbishing or installation project. Contact us for full warranty details specific to your project. Terms and conditions apply.

  • We are official installers for North Star Windows and Tru-Tech Doors, ensuring every installation meets a high standard of quality and durability.

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